Amazon Cedes E-Commerce Customer Satisfaction Crown

Amazon has for many years been the king of e-commerce by several measures, including brand valuation, where shoppers begin their searches, time spent on e-commerce…

Amazon has for many years been the king of e-commerce by several measures, including brand valuation, where shoppers begin their searches, time spent on e-commerce websites,  and even as a place for retailers to spend their advertising dollars. Jeff Bezos is well-known to focus on customer experience, and in previous years Amazon also held on… Read More »

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